Privacy Policy of Redefined Deals Ltd.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

• Your name
• Telephone number
• Email address
• City or general location
• Vehicle preferences and vehicle-related information
• Information you provide regarding your financing needs or request
• Information you provide when communicating with our team

If additional information is required to assist with a financing application or related service, we will collect it as appropriate for that purpose and in accordance with applicable privacy requirements.

Website and Technical Information

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, referring website, and interactions with our website.

Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, understand website usage, measure advertising performance, and improve our services.

Third-party services, including advertising and analytics providers such as Google and Meta, may also use cookies or similar technologies in accordance with their own privacy policies and applicable requirements.

2. How We Use Personal Information

We may use personal information to:

• Respond to your inquiries and requests
• Contact you regarding your vehicle or financing request
• Understand your vehicle and financing needs
• Help you explore available vehicle and financing options
• Qualify and process inquiries submitted to us
• Connect you with appropriate dealerships, lenders, financing companies, brokers, or other service partners where appropriate
• Provide customer service and communicate with you
• Operate, maintain and improve our website and services
• Measure the effectiveness of our advertising and marketing
• Detect or prevent fraud, misuse, security incidents, or other unauthorized activity
• Meet legal, regulatory and compliance requirements

3. How We Share Personal Information

Redefined Deals does not sell personal information as a standalone product.

In order to assist with your vehicle or financing request, we may disclose relevant personal information to third parties involved in providing or arranging the requested services, which may include:

• Automobile dealerships
• Lenders and financial institutions
• Financing companies
• Brokers or financing partners
• Other service providers or business partners involved in fulfilling your request

We may also use third-party service providers that help us operate our business, website, communications, forms, advertising, analytics, technology systems, or other business functions.

We may disclose information where required or permitted by law, including in response to lawful requests, court orders, legal proceedings, regulatory requirements, or where reasonably necessary to protect our rights, customers, business, or others.

If Redefined Deals undergoes a business transaction such as a merger, acquisition, financing, reorganization, or sale of all or part of its business or assets, information may be transferred as part of that transaction, subject to applicable law.

4. Consent and Communications

We collect, use and disclose personal information with consent where consent is required, or as otherwise permitted or required by applicable law.

When you submit a vehicle or financing request and consent to being contacted, Redefined Deals may contact you using the contact information you provide regarding that request.

You may withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services.

To withdraw consent or update your communication preferences, contact us at info@redefineddeals.com .

5. Advertising and Analytics

We may use advertising and analytics services to understand how visitors interact with our website, measure advertising performance, and improve our marketing.

These services may use cookies, device identifiers, IP addresses, and similar technologies. Depending on the services used and your settings, you may be able to control or opt out of certain advertising or analytics activities through your browser settings or the applicable provider's privacy and advertising controls.

Google provides information and controls regarding advertising and privacy through its own privacy and advertising settings.

6. Retention of Personal Information

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business records, meet legal or regulatory requirements, resolve disputes, and enforce agreements.

When personal information is no longer reasonably required, we take appropriate steps to securely delete, destroy, or anonymize it, subject to applicable legal and business requirements.

7. Information Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the personal information in our custody or control.

Access to personal information is limited to personnel and service providers who require access for legitimate business purposes.

No method of electronic transmission or storage is completely secure, and therefore we cannot guarantee absolute security.

8. Access and Correction

Subject to applicable law, you may request access to personal information that Redefined Deals holds about you and request correction of information that is inaccurate or incomplete.

To make an access or correction request, contact our Privacy Officer using the contact information below. We may need to verify your identity before processing a request.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or services. Redefined Deals is not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of websites and services you visit.

Dealerships, lenders, financial institutions, brokers, and other third parties that receive information in connection with your request may have their own privacy policies and practices.

10. Privacy Officer

Redefined Deals has designated a Privacy Officer responsible for questions and requests concerning our privacy practices.

Redefined Deals Ltd.
Attention: Privacy Officer
2115-21000 Westminster Hwy
Richmond, BC V6V 2S9
Canada
Email: info@redefineddeals.com
Phone: 855-459-1819

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.

When this policy is updated, we will revise the "Last Updated" date displayed at the top of this page.

12. Governing Law

This Privacy Policy and our privacy practices are subject to applicable Canadian and British Columbia privacy laws.